Privacy Policy

Last updated: 01/05/2026

1. Data Controller

The personal data collected through this website is processed by:

Frédéric Da Silva
Estrada Dom João V n°116,
Passo,
9240-217 São Vicente
Email: info@holidays-madeira.com

2. Personal Data Collected

When you use our contact or booking request form, we may collect the following information:

• Full name;

• Email address;

• Telephone number;

• Requested stay dates;

• Number of guests;

• Content of your message;

• Any other information you choose to provide.

3. Purpose of Processing

Your personal data is collected and processed for the following purposes:

• Responding to your enquiries;

• Processing booking requests;

• Organising and managing your stay;

• Complying with applicable legal, accounting, tax and regulatory obligations.

4. Legal Basis for Processing

The processing of your personal data is based on:

• The performance of pre-contractual measures requested by you when you request information or a booking;

• The performance of the rental agreement when a booking is made;

• Compliance with legal obligations applicable to us.

5. Recipients of Personal Data

Your personal data will not be sold or rented.

It will only be disclosed to third parties where necessary for the management of your booking, compliance with legal obligations, or the protection of our legal rights.

6. Data Retention

If no booking is made, the personal data provided through the contact or booking form will be retained for a maximum period of 90 days from the date of your enquiry and will then be deleted.

If a booking is made, your personal data will be retained for as long as necessary to manage your stay and to comply with applicable legal, accounting, tax and regulatory obligations.

Once these purposes have been fulfilled and the applicable retention periods have expired, your personal data will be deleted or anonymised.

7. Data Security

Appropriate technical and organisational measures are implemented to protect your personal data against unauthorised access, loss, disclosure, alteration or destruction.

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access;

• Right to rectification;

• Right to erasure;

• Right to restriction of processing;

• Right to object to processing;

• Right to data portability where applicable.

To exercise any of these rights, please contact us using the details provided above.

9. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD).

10. Cookies

This website does not use tracking, advertising or analytics cookies.

Only technical cookies strictly necessary for the operation and security of the website may be used where required by the hosting infrastructure.